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Help

Answers to the most common questions about your login code.

The login code doesn't arrive

  • •First check your spam or promotions folder.
  • •Wait a minute or two for the email to arrive.
  • •After several requests in a row, a short waiting period applies before you can request a new code.
  • •The code comes from code@login.milo-wohnen.de.

The code isn't suggested on iPhone

  • •Automatic autofill above the keyboard only works if the email with the code arrives in Apple Mail.
  • •If you use a different mailbox or mail app, just type the code in by hand.

milo never asks for your code

  • •No one from milo will ever ask you for your login code by phone, email, or chat.
  • •Never share your code with anyone, even if someone claims to be milo or your property management.

More help

If you're stuck, get in touch with us directly.